Last updated: 9 April 2026
McPherson Solutions Pty Ltd (ABN 26 689 954 783) ("we", "us", "our"), PO Box 5300, Brassall QLD 4305, operates the LawnSuite mobile application. This policy explains how we collect, use, protect, and disclose your information, in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
Account information: Email address, display name, and password when you create an account.
Zone data: Lawn zone details you enter, including zone name, area, turf type, soil type, sun exposure, and location coordinates (when you grant location permission).
Treatment data: Treatment records, schedules, and program assignments you create.
Photos: Images you capture or upload for lawn diagnosis or your photo gallery.
Chat messages: Questions you ask the AI Lawn Care Assistant and the responses generated.
Usage data: Feature usage counts (prompts, diagnoses) for subscription tier enforcement.
LawnSuite uses the following tracking and analytics technologies:
The lawnsuite.com.au website does not use third-party cookies or advertising trackers. Only essential cookies for site functionality are used. The mobile app uses only the Firebase services listed above.
You can opt out of Firebase Analytics collection at any time by disabling usage and diagnostics data in your Android device settings.
We share specific data with the following third-party services to provide App functionality:
Some of your data is processed by third-party providers operating from data centres located outside Australia. Specifically:
All primary data storage (Firestore database and Cloud Storage photos) remains in the Australia (Sydney) region, as described in Section 6.
These overseas providers are bound by their respective privacy commitments, standard contractual clauses, and data processing addenda. Google LLC and Kindwise are subject to the GDPR (where applicable) and publish their own privacy policies linked above.
By using LawnSuite, you consent to this overseas disclosure for the purposes described in this policy.
Your primary data (Firestore database entries and Cloud Storage photos) is stored in Google Firebase in the Australia (Sydney) region. All data is encrypted in transit (TLS 1.2+) and at rest (Google-managed encryption keys). Firestore security rules ensure you can only access your own data.
Your data is retained while your account is active. You can delete your account and all associated data at any time from Settings > Delete Account within the App.
Retention periods after account deletion:
You can also request data deletion by emailing support@lawnsuite.com.au. We will action the request within 30 days and confirm completion.
LawnSuite uses AI services (Google Gemini and Kindwise) to:
These outputs are advisory only. You should always verify recommendations against product labels and consult a qualified professional before applying chemicals or making significant decisions affecting health, safety, or the environment. LawnSuite is not responsible for outcomes resulting from reliance on AI-generated advice, subject to the Australian Consumer Law.
You can opt out of AI features by not using the AI Copilot chat or the Photo Diagnosis tool. Core App features (zone management, treatment logging, dosage calculator, plant catalog, offline mode) do not rely on AI processing and function normally without AI services.
If we become aware of an "eligible data breach" (as defined in Part IIIC of the Privacy Act 1988) likely to result in serious harm to affected individuals, we will notify those individuals and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches scheme.
Notification will include, where practicable, the nature of the breach, the kinds of information affected, the steps we are taking in response, and the steps you can take to reduce your risk.
Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have the right to:
If you are not satisfied with our response to a privacy complaint, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.
LawnSuite is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will delete it promptly.
We may update this policy from time to time. For material changes, we will provide at least 30 days' notice before they take effect via email (if you have provided an email address) or in-app notification. Minor clarifications and legal compliance updates may take effect immediately and will be indicated by the "Last updated" date at the top of this page. Continued use of the App after changes take effect constitutes acceptance.
McPherson Solutions Pty Ltd (ABN 26 689 954 783)
PO Box 5300, Brassall QLD 4305, Australia
Email: support@lawnsuite.com.au
See also: Terms of Service · Home