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Terms of Use

Last updated: 9 April 2026

These Terms of Use ("Terms") govern your use of the LawnSuite mobile application ("the App") operated by McPherson Solutions Pty Ltd (ABN 26 689 954 783) ("we", "us", "our"), PO Box 5300, Brassall QLD 4305, Australia.

By creating an account or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. The Service

LawnSuite is a lawn care management application that provides zone tracking, treatment scheduling, AI-assisted lawn care advice, plant diagnosis, and weather-intelligent scheduling for Australian users.

2. Account Registration

You must create an account to use the App. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate information and be at least 13 years of age.

3. Subscriptions, Payments, and Refunds

The App offers free and paid subscription tiers. Paid subscriptions (Pro and Founding Member) are billed through Google Play Billing. All prices are in Australian Dollars (AUD).

Auto-renewal: Pro and Founding Member subscriptions automatically renew monthly or annually at the rate shown at purchase until cancelled. You can cancel at any time via Google Play Store → Menu → Subscriptions → LawnSuite → Cancel subscription. Cancellation stops future renewals; no refund is provided for the current billing period unless required by law.

Founding Member pricing: Founding Member pricing ($4.99/mo or $49.99/yr AUD) is locked for the lifetime of a continuous subscription. If the subscription lapses, is cancelled, or fails to renew due to payment issues, Founding Member pricing cannot be reinstated and the standard Pro rate will apply.

Refunds: Paid subscriptions via Google Play are subject to Google Play's refund policy (typically within 48 hours of purchase). For longer-standing concerns, contact support@lawnsuite.com.au. We honour all consumer guarantees under the Australian Consumer Law regardless of this limitation (see Section 10).

4. AI-Generated Content

The App includes an AI Lawn Care Assistant powered by machine learning. AI-generated advice is provided for informational purposes only and may contain errors. You must:

We are not liable for any damage to lawns, gardens, property, or persons resulting from actions taken based on AI-generated advice, subject to Section 10.

5. Plant Diagnosis

The plant disease and pest diagnosis feature uses third-party image recognition technology. Results are probabilistic identifications, not definitive diagnoses. For serious plant health issues, consult a qualified horticulturist or agronomist.

6. Data Sources and Attribution

The App uses data from third-party sources including:

We do not guarantee the accuracy, completeness, or timeliness of third-party data.

7. Acceptable Use

You agree not to:

8. Intellectual Property

The App, its design, code, and content (excluding user-generated content and third-party data) are owned by McPherson Solutions Pty Ltd. The LawnSuite name and logo are trademarks of McPherson Solutions Pty Ltd.

9. Beta Program

The App is currently in closed beta testing. During the beta period:

10. Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) which cannot be lawfully excluded, restricted or modified.

If we breach a consumer guarantee that cannot be excluded, our liability for that breach is limited (at our option) to re-supplying the service or paying the cost of having the service re-supplied, in accordance with section 64A of the Australian Consumer Law.

11. Limitation of Liability

Subject to Section 10 (Australian Consumer Law) above, and to the maximum extent permitted by Australian law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of the App, including but not limited to damage to lawns, plants, or property.

Our total aggregate liability for any claim arising from the App is limited to the amount you paid for your subscription in the 12 months preceding the claim, except where the Australian Consumer Law provides otherwise.

12. Account Termination

You may delete your account at any time from Settings within the App. We may suspend or terminate your account if you violate these Terms. On termination, your data will be permanently deleted from our live systems within 30 days and from backups within 90 days, as described in our Privacy Policy.

13. Changes to These Terms

We may update these Terms from time to time. For material changes, we will provide at least 30 days' notice before they take effect, via email (if you have provided an email address) or in-app notification. Minor clarifications and legal compliance updates may take effect immediately and will be indicated by the "Last updated" date at the top of this page. Continued use of the App after changes take effect constitutes acceptance of the revised Terms.

14. Dispute Resolution and Governing Law

These Terms are governed by the laws of Queensland, Australia.

Mediation first: Before initiating court proceedings, the parties agree to attempt resolution in good faith through direct communication and, if unresolved after reasonable attempts, through mediation via the Queensland Civil and Administrative Tribunal (QCAT) or a mutually-agreed mediator.

If mediation fails, any remaining disputes will be subject to the exclusive jurisdiction of the courts of Queensland.

Nothing in this clause limits your rights under the Australian Consumer Law or your right to lodge a privacy complaint with the Office of the Australian Information Commissioner (OAIC).

15. Contact Us

McPherson Solutions Pty Ltd (ABN 26 689 954 783)
PO Box 5300, Brassall QLD 4305, Australia
Email: support@lawnsuite.com.au

See also: Privacy Policy · Home